hm...somehow my response note isn't showing or I forgot to sign it :) Well, I wrote that if you had multiple accounts (signed emails to alby, check them all) I had a similar situation when I panicked a little about where the sats went when I sent them to my account. I luckily store every account I ever create in my password manager. My sats were found in one of my older alby accounts :)

Just today I get a response from them about how come, we can not delete our emails from their servers. They are always ready to help in any way. All we had to do is ask :)